Help CenterUse the conversation list in Chat to find earlier work and keep important conversations accessible. Check the open conversation before making a history change.
Before you begin
Know the conversation's topic and approximate date. Keep a separate copy of any information you need before considering deletion.
Steps
1. Search by conversation name
Open the conversation list and use Search conversations. Expand date groups to inspect the entries shown. Load older conversations is available for earlier history; check the resulting list instead of assuming all history has loaded.
2. Open and verify the conversation
Select the conversation and read its messages. Confirm its employee and topic. Use Copy message beside an individual message when you need to keep or share that text.
3. Rename unclear titles
Open the conversation's More menu and choose Rename to access the title form. Enter the intended title and use the displayed save control, then check the title in the conversation list.
Rename can fail to save. If the old title remains, continue using that title to find the conversation and report the problem; reopening the form or signing in again does not establish a successful rename.
4. Pin important conversations
Open More → Pin for a conversation you want to keep easy to find. Check that it appears pinned. Use Unpin in the same menu when you no longer need the pin; unpinning does not delete the conversation.
5. Start a separate conversation for a new test
Choose New conversation for a different employee, source revision, or test topic. A fresh conversation makes it easier to compare the new answer with your test record.
6. Review deletion before confirming
The More menu includes Delete conversation. Check the selected conversation and any confirmation carefully. This guide does not establish deletion recovery, so keep required information elsewhere before proceeding.
Expected result
You can locate the intended conversation, copy a message, and pin or unpin it. Treat a rename as successful only when the changed title appears; do not rely on an assumed deletion or recovery outcome.
Status meanings
Pin and Unpin reflect the conversation's current pin state. A closed rename form is not proof that the new title was saved. Date groups and loaded entries describe the current history view.
Usage credit impact
This guide does not assign a credit cost to history controls. Sending new messages or restarting voice activity can use credits; check the workspace notices.
Information stored or shared
Conversation titles, messages, files, and results can reveal private work. Check copied text and screenshots before sharing them with anyone else.
Limits and permanent actions
Treat deletion as destructive and do not assume it can be undone. Search and loaded date groups do not by themselves establish the full retention or export scope of conversation history.
Common problems and recovery
- The conversation is missing: clear the search, inspect the date groups, and check older-history controls.
- Rename does not persist: use the existing title or a pin to locate the item and report the failed save.
- The wrong item is selected: close the menu and read the conversation before continuing.