Conversations, AI employees, knowledge and creative tools belong together. Move from an idea to its next useful step in one workspace.
Inside the real platform
Library brings Characters & backgrounds, Voices, Connected tools, AI Drive and Memory & sessions into one place.
Open Web & embeds, Phone numbers, Messaging channels, Meetings or Scheduled tasks from Deploy. Each surface has its own configuration.
Insights includes employee and date filters, five category tabs, and metric definitions. This example has no reported activity and CSV export is disabled.
Capability stack
Use Hire employee to describe the role, review persona and instructions, and choose its tools. Add knowledge after creation.
Add the sources accepted by Employees → Knowledge. Wait for preparation, then test factual answers against the original material.
Choose an employee, model, and character or voice. Send messages and attachments, review replies, and use the available response controls.
Choose voice or avatar presentation in Chat. Audio input depends on browser microphone permission and the active connection.
Browse Hero and Basic characters in Library and select a character for the experience you are setting up.
Configure a web experience in Deploy with its employee, display options, lead form, and available delivery controls. Test the resulting experience before launch.
Configure the fields and consent text offered by the web-experience form, then test submission and review any resulting lead in Insights.
Open Connect phone number to review provider credentials, number, employee, model, voice, and call-persona controls before testing a call.
Open the Slack or WhatsApp setup from Deploy. Complete the channel-specific connection and verify a message in the intended destination.
Browse Library → Connected tools or add a Custom MCP server. Authentication and permissions depend on the selected connection.
Create draft slide decks, podcasts, and mind maps from an employee in Create → Content studio. Review the generated content before sharing.
Set up a live podcast with topic, host, model, voice, and optional Websearch controls. Check the session and audio before relying on a recording.
Review the presenter option in employee setup and prepare the appropriate material. Test presentation, questions, and any assessment flow separately.
Browse saved outputs by type in Library → AI Drive. Available items and previews depend on the work completed in your workspace.
Review saved context and session controls from the account menu. Use Deploy → Scheduled tasks to inspect schedule setup and available task states.
Review Usage, Conversations, Leads, Quizzes, and Calls. The date range, employee selection, and available sample affect what the dashboard can show.
Open the account menu for profile, subscription, credits, and billing controls. Review the current offer and total before confirming a purchase.
Find the right workspace area
| Capability | Workspace area | Controls to explore |
|---|---|---|
| Conversation | Chat | Employee, character, model, voice and message attachments |
| Knowledge and tools | Library | Characters, voices, Connected tools, AI Drive and Memory & sessions |
| Employee setup | Employees | Templates, Custom, Local knowledge and Presenter capability |
| New projects | Create | Content studio, Live podcast and Aivah Code |
| Delivery setup | Deploy | Web & embeds, Phone numbers, Messaging channels, Meetings and Scheduled tasks |
| Activity review | Insights | Employee and date filters, metric definitions and category tabs |
Enterprise controls
Start from approved knowledge sources, define what each AI employee can answer, and keep rollout scope clear.
Connect tools intentionally with OAuth, API keys, bearer tokens, custom headers, or scoped MCP servers.
Design the moments where Aivah should collect context, summarize, and route the conversation to your team.
Review available records in Insights → Conversations, Leads, Quizzes, and Calls alongside Usage. Check the date range, employee filter, and sample size.
Use the enterprise conversation to review data handling, retention, access, procurement, and compliance expectations.
Launch one contained workflow first, prove the operating model, then expand into more roles and channels.
Start with the job you have in mind. Follow the path that gets you there.
Use Employees to choose a starting point, add knowledge and review its tools. Test the role in Chat before deploying it.
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