Education · Schools, course providers, training teams and tutors

Answer every learner, even after the lesson ends.

Aivah gives your school or training team AI employees with a face and a voice. They present your lessons, quiz learners and answer course questions on your website, day and night.

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Free to start · No card requiredPaid plans from $10/month

See how it works.

A presenter teaching an onboarding lesson: slide 3 of 12, the presenter's character and a transcript in which she answers a question — Inside Aivah · Presenter · Illustrative workspace data

01Lessons people can question

02Quizzes with results

03Course questions answered

The problem today

Sound familiar?

We answer the same course questions every week.
When does it start? How much is it? Do I need any experience?
We run the same induction again and again.
Every new group needs the same few hours from your best trainer.
We can’t tell who really understood it.
A full room shows who turned up, not who learned.

The jobs it does

What your AI employee does

Six jobs it can take on this term.

Answers course questions

Dates, fees, entry requirements and how to enrol. Day and night, from the course details you give it.

Website
Phone line

Takes enrolment enquiries

It collects the name, email and phone, plus your own questions, such as which course. Your team follows up.

Website

Presents your lessons

Up to 10 PDFs or videos become lessons. Learners can stop it at any point and ask a question.

Presentations

Checks who understood

It quizzes learners on each lesson. You see every attempt, with the score and the answers chosen.

Presentations

Joins your online class

It joins a live class with its face and voice. In group mode, it replies when someone speaks to it.

Video meetings

Helps your tutors

Tutors ask it in Slack for the marking guide. You get a Friday reminder on WhatsApp to check quiz results.

Slack · your team
WhatsApp · you
Scheduled tasks

Where it works

One AI employee, wherever learners reach you

Your websiteChat, voice and a face, with a lead form for contact details.

At 9pm, a parent asks when the summer course starts and what it costs. It answers from your course guide and takes an enquiry.

See the website guide Your phone lineAnswers incoming calls on your own Twilio number, from the call prompt you write.

A student rings about the enrolment deadline after the office closes. It answers from your call prompt and takes a message.

See phone answering Video meetingsJoins Meet, Teams, Zoom and Webex calls with its face and voice once the host lets it in.

It joins your Zoom class for new managers. When someone asks about the assessment, it answers from the course guide.

See meetings Your team chatYour team messages it in Slack. You message it from your own WhatsApp.

Tutors ask it in Slack for the pass mark on a course. You get a weekly reminder on WhatsApp to call back group enquiries.

See all channels

A day in its life

A day with your AI employee

Example Lanternfield Training is a fictional first-aid and workplace safety trainer.

08:30Presentations
Induction for new starters
Six new starters open the safety lesson link. One stops it to ask how to report a near miss.
09:40Website
A question about dates
A visitor asks when the next first-aid course runs. It answers from your course guide and takes her details.
11:00Phone line
A call while trainers teach
A manager asks if you run courses at his office. It answers from your call prompt and takes his number.
13:30Video meetings
A live online class
It joins the Zoom class. When a learner asks how the assessment works, it answers from the course guide.
15:00Slack · your team
A trainer’s question
A trainer asks for the pass mark on the food-safety course. It answers from your course guide.
16:30Presentations
Quiz results
You open Insights. Five of the six new starters passed, and you can see which question tripped up the sixth.

Next morning, your team opens Insights. Every enquiry is there, with the conversation behind it.

Example

A course question at 9pm

A visitor asks about a course on your website after the office has closed. Here is how a good conversation goes.

1
A clear answerIt answers from your own documents.
2
Knows its limitIt says what it can’t do instead of guessing.
3
Hands over to your teamIt takes the details your team needs to follow up.

WebsiteLanternfield Training

Example

LeoAI employee · Lanternfield Training

Visitor
Hi, when is your next first-aid at work course?
Leo
The next one starts on Monday 4 March. It runs over two days, 9 to 4, and costs $240 per person.
1A clear answer
Visitor
Do I need any experience first?
Leo
No experience needed. There’s a short practical test on day two, and you get a certificate when you pass.
Visitor
Is there a discount for 12 of us? Could you teach at our office?
Leo
I don’t have group prices, so I won’t guess. The course guide says on-site courses are possible, and the team can quote for both.
2Knows its limit
Visitor
Great, please ask them.
Leo
Happy to. What name, email and phone number should the team use? They’ll get back to you with a quote for 12.
3Hands over to your team

Example. Lanternfield Training is a fictional first-aid and workplace safety trainer.

Set it up

Set it up in an afternoon

1Hire your AI employee

Pick the Front desk template, or describe the job in your own words.

2Add your documents

Upload your course guides, dates, fees and policies, and add links to your website pages. It answers from what you give it.

3Choose a face and a voice

Pick a ready-made character or make one from a photo. Then pick a voice, or clone one from 10 seconds of clear speech with the speaker’s permission.

4Put it to work

Add the chat bubble to your website for course questions. For lessons, hire a second AI employee with Presenter turned on, add your PDFs or videos and share its link.

Then open Insights to read every conversation, lead and call, and see what people ask most.

Knowledge

Teach it from your documents

Add files and website pages. Each one shows Ready once your AI employee has learned it.

Insights → Leads

Every lead in one list

Names, emails and phone numbers from your lead form, with the conversation behind each one.

Some screens show illustrative workspace data from a fictional company.

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Before you start

What to give it

Start with what you already have. You can add more later.

Your course list
Every course with its dates, length, price and who it’s for.
How to enrol
Entry requirements, deadlines and the steps to sign up.
Your lessons
Up to 10 PDFs or videos for the presenter, such as slides or a recorded talk.
Your policies
Attendance, refunds, transfers, extensions and resits.
What learners ask
What to bring, how assessments work and what they get at the end.
Your induction pack
For staff training: the handbook or how-we-work guide every new starter gets.
Who to contact
Admissions, learner support and the person who handles exceptions.

Clear limits

You stay in control

It teaches and answers from your material. Your staff make the decisions.

It teaches from your material
The presenter answers from the lessons you add. If something isn’t there, it says so instead of guessing.
People make the decisions
Admissions, grades, extensions and refunds stay with your staff. It takes the request and passes it on.
Quizzes check, people assess
Quiz scores show who understood a lesson. Your assessors still mark formal assessments.
Student records stay out
Give it public course information. Don’t upload student records or grades.
You can read every conversation
Enquiries, chats and quiz attempts are all in Insights.

Education & training

Your questions, answered.

Can’t find your answer? Book a demo and ask us directly.Choose your first job

Can we use it for staff training?

Yes. Add your induction pack or product guide as up to 10 PDFs or videos. New starters open the link, ask questions as it presents, then take a quiz.

How do quizzes work?

It quizzes learners on each lesson. In Insights, you see every attempt, with the score and the answers chosen. Read the presenter recipe

Can one AI employee teach and answer course questions?

Not both. You turn on Presenter when you hire, and a presenter teaches only from its PDFs and videos. For course questions on your website, use a second AI employee. The Business plan includes two. The Free plan includes 3 AI employees, so you can try both.

Can it join our online classes?

Yes. Invite it to a Google Meet, Microsoft Teams, Zoom or Webex call. It joins with its face and voice once the host lets it in. In group mode, it replies when someone speaks to it.

Will it make admissions or grading decisions?

No. It answers questions and takes details. Your staff decide on admissions, grades, extensions and refunds.

Can it answer our phone?

Yes. It answers incoming calls on your own Twilio number (Twilio is the phone service that connects your number). It answers from the call prompt you write and takes messages. Phone answering starts with Starter, at $99 a month. See phone answering

What does it cost?

You can start free, with no card. The Free plan gives you 3 AI employees and 1,000 credits to try it out. Credits are what you spend when your AI employee chats, talks or creates. To put it on your website, plans start with Hobby, at $10 a month. Phone answering starts with Starter, at $99 a month. Compare plans

Your next step

Give every learner an answer, any time.

Free to start · No card required