Channels

One AI employee across every conversation.

Deploy the same role through a website, direct link, iframe, chat bubble, phone line, Slack, or WhatsApp while keeping the operating boundary clear.

aivahChannels

Live workflow

Meet customers on the channel they choose

1Select the employee

2Choose the channel

Keep the handoff clear

Inside Aivah

These current product screens show the controls your team will use to configure, launch, and review the work.

Website

Choose the link type, model, voice, employee, tools, and lead capture before sharing.

Phone

Pair a realtime model and voice with an approved phone route and operating persona.

Messaging

Assign the right employee and keep channel-specific connection details in one place.

Omnichannel deployment

Built around the real Aivah workflow, with people retaining control of what can be known, done, and launched.

Publish a direct link, iframe, or chat bubble with model, voice, agent, tools, and lead capture.

Connect a realtime model, voice, phone number, SIP route, call prompt, and call-ready persona.

Deploy an approved employee for direct messages and selected team channels.

Continue customer and operational conversations through a connected WhatsApp employee.

Keep the same role, knowledge, and handoff rules as customers move between channels.

Collect approved contact and qualification fields before or during a public conversation.

How it works

1Choose the employee

Select the role, model, voice, and tools for the channel.

2Configure the surface

Set the public experience, phone behavior, or messaging connection.

3Review every outcome

Track conversations, leads, calls, handoffs, and completed work.

Start with one workflow