Understand natural requests
Visitors can ask questions or say where they want to go. The guide recognises page, section, and journey intent.

Let people ask, explore and find their next step with a persistent guide. Keep the conversation connected as they move through your website.
Experience the website guide
Conversation, navigation, knowledge, and measurement work together instead of living in separate widgets.
Visitors can ask questions or say where they want to go. The guide recognises page, section, and journey intent.
Open approved pages, move between sections, and keep the visitor oriented without handing them a menu to decode.
Prepare the employee with approved public knowledge, then choose the tools and website actions it should use.
On this website, the guide keeps the conversation open while you move between pages. It can use the page you are viewing to help with the next question.
Use the guide as a conversational layer across discovery, evaluation, qualification, and handoff.
Understand what the visitor wants to solve and which outcome matters.
Move them to the most relevant feature, use case, proof, or pricing page.
Explain integrations, security, rollout, and product fit from approved material.
Guide interested visitors to the sales form with a clear next step.
Review the guide’s destinations and action events alongside your website analytics.
In Deploy → Web & embeds, choose the employee and review the voice, instructions, appearance and connection settings. For a guide that navigates your website, define the allowed pages and controls with your implementation team.
Discuss an implementationA visitor's question is a starting point for guidance, not just a search term.
Answer from approved knowledge and help visitors reach the relevant page or section. Keep the conversation going while they browse.
Explore the experience