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Aivah

Chatbase alternative

Give your answers a face.

For teams that want customers to see the AI employee they talk to.

AI employee, podcast · lilac shirt
Talking to a customer

Live

Type first. Then talk.

It's Aivah's own AI employee, live on this page.

Chat bubble: Aivah, ready to start
Loads the real Aivah from a demo website in this window.

Row by row

Aivah and Chatbase, side by side.

Aivah's features first, then what Chatbase's own pages show for each.

Seeing it

Talking and typing

Phone

Meetings

Presentations

Messaging channels

Knowledge and memory

Actions and workflows

Finished work

With your team

Insights

Pricing

Rival facts come from their own websites and docs, checked on 4 November 2026, and each one links to its source. "Not in its docs" means we found no mention there. The rows start from what Aivah does, so this isn't a full review of Chatbase. Chatbase is a trademark of its owner. Aivah isn't affiliated with or endorsed by Chatbase.

Next check by 4 December 2026

Switching

Move your agent to Aivah.

Guided setup walks you through it.

  1. Hire an AI employee

    • Front desk
    • Lead qualifier
    • Resolution specialist
    • Onboarding guide

    Instructions

    Greet visitors, answer questions about our services and opening hours, take messages and flag anything urgent.

    01

    Hire.

    Pick a role, then paste in your agent's instructions.

  2. Business knowledge

    Add
    • yourcompany.com/servicesWeb pageReady
    • Price list.pdfPDFReady
    • Product walkthrough.mp4VideoIndexing

    Documents, web pages, audio and video. Changes apply right away.

    02

    Teach.

    Add the same files, and your key pages as links.

  3. Insights

    • 23:42Website conversationLead saved
    • 07:05Call answeredTranscript
    • 09:30Quiz completedScored
    • 11:12Friction flaggedReview queue

    Every visitor conversation gets an AI read of sentiment, friction and confidence.

    03

    Bring your lead form.

    Rebuild your fields and consent line, and each lead lands in Insights.

  4. Deploy

    • WebsiteChat bubble and lead form
    • Phone lineYour own Twilio number
    • MeetingsJoins when the host lets it in
    • Slack and TelegramSlack for your team, your own Telegram bot for customers
    04

    Go live.

    Pick a face and a voice, then swap in Aivah's website script.

Questions

Aivah or Chatbase, answered.

  • Can my customers just type?

    Yes. A chat bubble, an embed or a full chat page. The face appears when they start a call.

  • How do usage credits work?

    One balance covers chat, voice and everything it makes. Each reply uses at least 20 credits, and twice that when it speaks with a live character. Top-ups add to the balance.

Give your customers someone to see.

Same answers, now with a face and a voice.

Free to start · No card required